FAQ

How can I make a reservation?

By contacting the reception at the following numbers:

Tel. +39 055.8825336 – Tel. mob +39 334.3456789 – Fax +39 055.8825250 or by e-mail to the following address: info@hotelvalmarina.it

What payments are accepted?

In addition to cash, we accept Mastercard, Visa, American Express credit cards, debit cards and bank transfers, the latter in advance and subject to agreements with the Management at the time of booking; checks are not accepted.

How can you reach the hotel from the airport, the station or the highway?

You can find all the information you need in the “location” area

How to reach Florence?

A bus and tram service via capillary with passages of about 20 minutes from each other connect you to and from the center of Florence; the Hotel has the necessary tickets.

If, on the other hand, you want to reach the center of Florence by car, the recommended parking is under the station square (Santa Maria Novella), which is safe, large and controlled by cameras.

What time is check-in and check-out?

Check-in is from 2.00 pm, check-out by 10.30 am. Our guests can leave their luggage at the reception if the arrival time is earlier than the check-in.

Booking cancellation

If for any reason you wish to cancel your reservation, please report it to the reception 24 hours before arrival. After this deadline, the cost of cancellation amounts to the rate of the first night of stay.

What services are included in the price?

Unless otherwise agreed at the time of booking, the price includes a buffet breakfast and other free services, such as wireless coverage in your room.

The sojourn tax is always considered extra, in our municipality €. 2.00 per person over 12 years, the first two nights of the week.

What kind of breakfast do you serve and at what time?

Breakfast is served with continental and international buffet between 06.30 and 09.30 during the week and from 07.00 to 09.30 in the w.end

Is it possible to have breakfast in the room?

Yes, during the breakfast time you can contact the bar by phone (9) and order breakfast served in your room at a small extra cost.

Does the hotel have a lift?

Yes, very large for the two floors of the Hotel.

Does the hotel have a garage?

The Valmarina Hotel is the only hotel in Calenzano with a garage inside the structure (reservations required), with an extra cost, alternatively there are two convenient free parking lots in front of the hotel.

Can I bring pets inside the hotel?

It is necessary to contact the structure, upon acceptance of your little friend, his stay involves a small extra cost necessary for a more thorough cleaning with specific products.

Is there a bar inside the hotel?

Yes, we have a bar open from 07.00 to 24.00.

Can the hotel accommodate disabled guests?

We are not yet fully equipped to accommodate disabled customers.

Have you ever received awards for your hotel?

One of the very first hotels in Calenzano, Hotel Valmarina has stood out since 1985 for being constantly present in the Michelin Guide and beyond, distinguishing itself for the cleanliness and tranquility of its premises; each room, for example, is equipped with new fixtures with high thermal and acoustic containment to ensure a peaceful rest and optimal insulation from the outside.

What languages are spoken in your hotel?

We speak English and French

What services do your rooms offer?

You will find all the services available in the description of the Hotel and the rooms.

Are there restaurants in the area?

In addition to numerous restaurants, many of which can be reached without having to take the car, the Hotel, which offers bed and breakfast, has an agreement with restaurants in the area that offer menus with a wide choice of first and second courses, water, wine and coffee included. it will then be paid at Check Out at the Hotel.

What does the area offer?

Hotel Valmarina, in addition to being well connected with Florence, can boast a strategic position for supermarkets, shopping centers, refreshment points and excellent characteristic restaurants.
The Hotel is located in an excellent position between Prato and Florence just 350 meters from the Calenzano exit (A1 Milan / Rome) and is only 12 kilometers from the city of Florence, 30 minutes from Montecatini Terme, 50 minutes from Versilia, 40 minutes from Lucca, 20 minutes from Pistoia, 35 from San Gimignano and 45 from Siena; 10 minutes from Prato; the opportunities and the embarrassment of choosing the beautiful cities to visit, make this hotel the right choice for location and practicality, making you feel at home in your stay on business or pleasure trips;
Calenzano also offers you excellent and traditional places with typical Tuscan cuisine, ancient villages to visit and events now known also nationally.